This shows the WhatsApp interactive chat flow where customers answer survey questions using quick reply buttons directly within WhatsApp. No external links needed.
Quick reply buttons for predefined answer options
Natural chat flow that feels familiar to users
Bold, italic, and emoji for better readability
Automatic score summary at the end of survey
Free-text input for additional feedback
Option to escalate issues directly in chat
WhatsApp Business API
Automated interactive message sent via WhatsApp Business Platform with quick reply buttons.

Palm Hills Support
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Hello Ahmed! 👋 Thank you for contacting Palm Hills Developments. Your case #CS-4521 has been resolved. We'd love to hear about your experience! Would you like to take a quick satisfaction survey? It only takes 1 minute.

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